At Satyam Nighties, your comfort and satisfaction are our top priorities. If you are not completely satisfied with your purchase, our Easy Return and Exchange policy is here to help.

Return & Exchange Window:

• You can raise a request for a return or a size exchange within 7 days of the delivery date.

Conditions for Return: Since sleepwear and nighties are hygiene-sensitive products, returns will only be accepted if the following conditions are met:

• The product must be brand new, unused, and unwashed.
• All original tags, labels, and packaging must be intact.
• Items that appear worn, damaged, or carry odors (such as perfume or sweat) will not be accepted and the return will be rejected.

How to Initiate a Return:

1. To request a return or exchange, please email us at satyam.sales2015@gmail.com or send a message on WhatsApp at +919427542347.
2. Please include your Order Number and the Reason for the return/exchange (e.g., Size issue, Defect).
3. In case of a defective or damaged product, please attach an unboxing video or clear photos of the defect.

Pickup and Shipping:

• Once your request is approved, we will arrange a Reverse Pickup from your address (pickup typically takes 1-2 business days).
• If reverse pickup is unavailable for your pin code, you will need to courier the product back to our facility at: Satyam Sales, C-4 Sai Sumrin Complex, R V Desai Road, Navapura, Vadodara, Gujarat – 390001

Refund Process:

• After your returned parcel reaches our warehouse, our team will conduct a Quality Check.
• Once approved, your refund will be processed within 5 to 7 working days to your original payment method (Bank Account/UPI).
• Note: For Cash on Delivery (COD) orders, the refund will be transferred to your Bank Account or UPI ID, which our team will collect from you during the return process.