**Satyam Nighties 7-Day Refund Policy**
At Satyam Nighties, we strive to ensure your complete satisfaction with our women’s sleepwear. If you’re not entirely happy with your purchase, we offer a straightforward 7-day refund policy.
**Eligibility Criteria**
1. **Timeframe**: Request a refund within **7 calendar days** of receiving your order.
2. **Condition**: Items must be unused, unwashed, and in their original packaging with tags intact.
3. **Proof of Purchase**: Include your order number or receipt.
**Non-Refundable Items**
– Products marked “Final Sale” or purchased during promotional discounts.
– Damaged or altered items due to customer misuse.
– Personalized/custom-made sleepwear .
**How to Initiate a Refund**
1. **Contact Us**: Email support@satyamnighties.com or use our [Contact Form](https://www.satyamnighties.com/contact) within 7 days. Provide:
– Order number
– Reason for return
– Photos (if defective/damaged)
2. **Return Authorization**: We’ll email a return label (for defective items) or return address.
3. **Ship the Item**: Securely pack the product and mail it within 3 days of approval.
**Refund Process**
– Refunds are processed within **5 business days** of receiving the returned item.
– Your original payment method will be credited (processing times vary by bank/payment provider).
– Original shipping costs are non-refundable unless the return is due to our error.
**Damaged or Defective Items**
Contact us immediately! We’ll cover return shipping and offer a full refund or replacement.
**Exchanges**
We currently don’t offer direct exchanges. Return the original item and place a new order.
**Contact Us**
For questions or assistance:
– Email: support@satyamnighties.com
– Phone: [9427542347]
– Hours: Mon–Sat, 10 AM – 6 PM
**Note**: This policy does not override your statutory rights under applicable consumer laws.
Thank you for choosing Satyam Nighties! 🌙✨
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*Policy last updated: [05/02/2025]*